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School of Dogs Limited is a registered independent supplier of official
KONG products.
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Seller of Record: All purchases of KONG merchandise made through the School of Dogs Limited Shopare processed, sold, and fulfilled solely by School of Dogs Limited, and not by KONG Company.
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Payment Terms: Payment is required in full at the time of online checkout before items are dispatched.
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Delivery & Shipping: Orders are processed within 1–3 business days. Delivery times and shipping fees are calculated at checkout based on your delivery address.
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Returns, Refunds, and Exchanges: All policies regarding returns, damaged items, refunds, or exchanges are established and managed exclusively by School of Dogs Limited.
KONG Company does not handle, accept, or process customer returns or refunds for items bought on this website. If you need to request a return, please contact us directly at schoolofdogs@icloud.com or call our Stanley office on 01207 282664.
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